Contact information

Contact Us

We're a small team and every message gets a real reply. No bots, no automated responses, no being passed around. Just us.

Reach out for anything — sizing questions before you order, updates on an existing order, a replacement request, or just to tell us what you think of the tee. We read everything.

Email hello@backbenchtheory.com For order queries, replacement requests, and anything that needs a paper trail. We reply within 24 hours on business days.

Phone +91 6361220922 For urgent queries. Available Monday to Saturday, 10am to 6pm IST. If we miss your call, drop us an email and we'll get back to you.

Instagram @backbenchtheory Slide into our DMs. We check Instagram regularly and reply to messages and comments. If your query is order-related, have your order number ready — it helps us help you faster.

Before you reach out

You might find your answer faster here:

— Sizing questions → check the size guide on the product page — Order status → use the tracking link in your shipping confirmation email — Replacement requests → raise a request directly on your order page within 5 days of delivery — Refund or return → read our Returns and Refund Policy

Our promise

We will always reply within 24 hours on business days. If you reach out over a weekend or public holiday, expect a response on the next business day. We are based in Bengaluru and operate on IST.

We started Backbench Theory because we had something to say. Every person who buys from us matters to us — not just as a customer, but as someone who gets the theory. If something's wrong, tell us. We'll fix it.

Business address

Backbench Theory Bengaluru, Karnataka, India hello@backbenchtheory.com